HEATING AND COOLING SERVICES
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REVIEWS & STORIES
FROM CUSTOMERS

If you haven’t decided whether we are the right team for your indoor comfort needs, we suggest that you read the reviews and testimonials of our past customers below. With over 25 years of serving Gwinnett County, North Fulton County, Dekalb County, and the surrounding counties, Stay Cool Heating and Cooling has had the pleasure of knowing many of your neighbors, with most of them becoming life-long patrons and friends. We are hoping that you’ll be one of them, too. Our team is very eager to show you personally why we are the most trusted HVAC service team in the local community.

Have we recently serviced your home? Tell us about your experience below!

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  • Great company.

    “Very through, walked me through everything, came out that same day. Great company.”

    Darlene G.

  • Excellent all the way around.

    “Excellent all the way around. Arrived on time, made sure I had pricing choices, reasonable prices and a payment plan. Could not have asked for better. Highly recommended.”

    Nikki T.

  • Good Experience with no problems.

    “Good Experience with no problems. Keep up the good work.”

    Rodney L.

  • Rapid response. Came same day as ordered.

    “Came same day as ordered. Rapid response. Able to repair in a short period of time.”

    Terry L.

  • Squeezed us in next day. Highly recommend.

    “Very responsive and sensitive to the fact that we'd been without air for over 2 weeks. Squeezed us in next day. Highly recommend.”

    Angie H.

  • Saved almost 1k by using Stay Cool.

    “On time and very professional and above all, they had the most reasonable price among all the vendors with quotes. Saved almost 1k by using stay cool which helps during the renovation. Thanks stay cool”

    Alooma A.

  • I would highly recommend!

    “Doug was very professional, skilled, and knowledgeable. He diagnosed and repaired my issue in a very timely manner. He explained what the problem was and thoroughly checked out the A/C unit. I was very pleased with the service and repairs. I would highly recommend the company assuming that all of the technicians are as professional and qualified as Doug is.”

    Sharon L.

  • I am very grateful for the excellent service we received!

    “With only a few days left before my pool is closed for the season, a wife who is an avid swimmer and a Hayward H400FDN pool heater showing code “IF”, I needed your help. Fortunately for me, Reliance Mechanical Services and Christian Castro were available to solve the problem, even on a Saturday. Christian showed up promptly at 8:15 AM this morning, assured me that he’d have the heater back in service in short order… and he did. Christian demonstrated a thorough knowledge of the equipment, impressive diagnostic skill and an extremely pleasant and cheerful manner even though he working in a chilly rain. The Hayward support technician I had spoke with accurately told me that your staff was well trained and knowledgeable. I am very grateful for the excellent service we received from Christian and your company.”

    Peter S.

  • Thoroughly answered all my questions. Very patient!

    “Prompt, friendly service! Thoroughly answered all my questions. Very patient!”

    Jamilla S.

  • Cool air never felt so good!

    “I called late at night when I realized we had an issue and an actual person answered. He was able to fit me in for an early service visit the next day. Anthony was here the next morning right on time! He identified the issue quickly and was incredibly personable and knowledgeable. After he fixed it, the AC started working again right away! Cool air never felt so good. They sent many text updates pre and post the service visit which was also very convenient. Overall I would highly recommend them to anyone needing service for their heating/cooling systems. Best service experience I've had in awhile.”

    Katie E.

  • These guys are the best.

    “These guys are the best. They install my furnace and the outside a/c thing. Everything has been fine they had great customer service. They always answer the phone and don't mind come checking out and the prices are reasonable. And have payment plans. Great company”

    Bee J.

  • Great customer service.

    “Great customer service. Anthony had our air condition up and running properly in a matter of minutes. Highly recommend!”

    Chris S.

  • They ended up completing the job faster than they said they would.

    “They were very professional and very reasonable with pricing. They ended up completing the job faster than they said they would.”

    Glenn F.